Legal Notice, Privacy & Terms
1. Identification of the owner and advisor
This website is operated by Carlos D. Castillo, an independent Financial Advisor, with an office at Suite 100, 7851 Heritage Dr SE, Calgary, Alberta, T2H 2B8, Canada.
- Phone: +1 (825) 488-6676
- Service area: Alberta (AB), Ontario (ON), Saskatchewan (SK) and British Columbia (BC).
- Languages: Spanish and English.
2. Regulatory and compensation disclosure
Carlos D. Castillo is a duly licensed insurance and investment fund advisor authorized to operate in the provinces indicated, under the supervision of the relevant regulatory councils and authorities in each province.
He operates as an independent advisor affiliated with and sponsored by Greatway Financial Inc. (MGA — Managing General Agent). Insurance and investment products are distributed through insurers and providers authorized in Canada.
Compensation and conflicts of interest
As is standard in the industry, the advisor may receive commissions and/or bonuses from the insurers and providers whose products he recommends or places. This information is disclosed transparently and, where applicable, detailed in writing before any product is purchased.
License numbers: [to be completed — indicate the advisor's license number(s) by province]. Clients can verify the license status with the insurance regulatory council of their province.
3. Disclaimer
The content of this site (articles, videos, calculators and downloadable materials) is for educational and informational purposes only and reflects general rules in effect in Canada at the time of publication. It does not constitute personalized financial, tax, accounting or legal advice, nor an offer or recommendation to purchase any product.
- The calculator estimates (for example, compound interest, TFSA, RRSP, RESP) are illustrative, are based on the assumptions entered by the user and do not guarantee future returns or results.
- Insurance and investment products are subject to the terms, conditions, exclusions and approval of the relevant insurer or provider.
- Tax rules and registered account regulations (CRA) may change; always verify the current limits and rules.
- Before making any decision, we recommend obtaining individual professional advice tailored to your situation.
Links and videos to official sources (for example, the Canada Revenue Agency or Greatway Financial) are included as educational reference; their content belongs to their respective owners.
4. Privacy policy (PIPEDA)
We handle your personal data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.
What information we collect
When you complete a form on this site, we may collect: name, email, phone/WhatsApp number, topic of interest and the information you choose to include in your message.
What we use it for
- Respond to your inquiry and arrange an informational session.
- Send you the guide or material you requested.
- Follow up on your interest in products or in the advisor career.
Consent, access and retention
- We collect your data with your consent and limit it to what is necessary for the stated purposes.
- We do not sell your personal information. It is only shared with insurers/providers when necessary to manage a product you request, or when required by law.
- We apply reasonable security measures to protect your information.
- You may request to access, correct or delete your data, or withdraw your consent, by writing to the contacts listed below.
- We retain data only for as long as necessary for the described purposes or as required by regulation.
- In the event of a security breach with a real risk of significant harm, notification will be made in accordance with PIPEDA.
5. Communications consent (CASL)
In accordance with Canada's Anti-Spam Legislation (CASL), by sending us your information through a form you authorize us to contact you by email, phone or WhatsApp regarding your inquiry and relevant information.
- Every commercial message will include our identification and contact details.
- You may unsubscribe or request to stop receiving messages at any time; requests are handled within 10 business days at the latest.
7. Terms of use
- Use of this site implies acceptance of these terms and of the disclaimer.
- The content, trademarks, logos and design of the site are protected by copyright and may not be reproduced without authorization.
- The site may contain links to external pages; we are not responsible for the content or privacy practices of those sites.
- To the maximum extent permitted by law, the owner shall not be liable for damages arising from the use or inability to use the information on this site.
- These terms are governed by the laws of the Province of Alberta and of Canada, and any dispute shall be submitted to their competent courts.
- We may update this notice at any time; the current version is the one published on this page with its update date.
8. Contact for legal and privacy matters
To exercise your rights over your personal data or for any legal or privacy inquiry, contact us:
- Carlos D. Castillo — Financial Advisor
- Suite 100, 7851 Heritage Dr SE, Calgary, AB, T2H 2B8, Canada
- Phone / WhatsApp: +1 (825) 488-6676
- Email: [to be completed — indicate official contact email]